Volunteer Blast Management Services
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Do you want to recruit a reliable, informed, enthusiastic volunteer team with the right skill set and behaviours ?
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Are you currently under the pump with a never ending workload, limited budget and don’t have time to source, recruit, train and engage with your event support team?
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Are you lacking the time to invest and don’t know how to broaden the reach to source your team outside of your member base?
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Do you want a well informed team who know what to do, where to go, what to wear, ready for role, prepared to think, prepared to grow, prepared to support and eager to deliver?
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Are you frustrated that you don’t have the time communicating with your team to inspire, inform and engage and clearly outline their roster and role for effective performance, a smooth operation and effective delivery?
The operational delivery of an event is critical to the short and long term success of the sport and the workforce directly impacts the experience of participants, sponsors, partners, members and stakeholders. It’s the community that is established and grown to flourish.
The time challenges presented to companies and economic constraints often impact the workforce component for companies and organisations often reduce in effectiveness to recruit a trusted, trained and engaged workforce. Some contractor providers have a belief that the workforce will simply turn up on the day, on time and know what to do? Only to be disappointed when they experience no-shows, lateness, uninformed staff, poor performance and the frustration mounts when the event management realize that there is a lack of time and resource to communicate in detail the operational purposes of the role that impacts the events. In some cases, the workforce is thrown in the deep end and hope that they will learn as they go and deliver to the exceptions of the organisation; only to disappoint when this is not achieved.
Recruiting for a workforce for year-round operational delivery and for peak increase of demand requires strategies to effectively onboard, communicate, train and operationally deliver the event vision & values. We can take away the hassle of employee volunteering programs and large-scale volunteer management and seamlessly partner with you and enable your focus on the technical, operational and management.
With Innerpulse, we offer to take this headache away from you and provide a range of packages to meet your specific needs and requirements. The services are created based on experience delivering international major sporting events such as Olympics and Commonwealth Games, together with Human Resource Management for international bank and Volunteer Management for the Australian Government delivering the G20 Summit and knowledge of local sporting events. With this experience we can execute a workforce annual program and scale when required on demand for large regattas, International and world hosting events.
We offer to recruit, select, train, communicate, engage, roster and provide post event thank you initiatives. We use latest marketing techniques, recruitment systems, networks, business networks, social media strategies, electronic communications and existing database of volunteers.
At Innerpulse, we are event management specialists; we believe people are the ‘pulse’ behind any event. Let us help you bring yours to life. It’s our vision that we strive to bridging an events vision and its delivery; through inspired event management solutions and a passionate workforce.
We are passionate about people, people are the pulse of the event and we want to see yours thrive!
Review these example Innerpulse Volunteer options: Click on a bar/option to expand the description
The Innerpulse Volunteer Program, includes;
- To lead, coordinate and deliver recruitment, training, policies, resources and services for volunteers, inclusive of communication, engagement and recognition strategies
- To manage the operational plan for volunteers for the event, inclusive of check in and checkout, meals, inclusive of issues resolution and volunteer engagement and welfare.
- To work with department’s areas and other key stakeholders to ensure that there is a cohesive approach to services provided to the volunteer workforce which include catering, uniforms, accreditation, transport and venue operations.
- Event Peak package includes the delivery below;
- Planning – Develop an overarching workforce plan and workforce headcount mapping to create a central source of truth of workforce numbers, across all departments, venues, events. Plan of policies and procedures for the program.
- Recruitment – Recruitment strategy targeting the demographic, skills, capability and behaviors as per role scope. Liaise with local networks, Universities, latest social media strategies and marketing strategies to reach target market. Work with the team for marketing strategies and manage all queries from the organisation website.
- Selection – Conduct a selection process with candidates.
- Communication with volunteers – Communicate information about the event, logistics, where to park, uniform, role descriptions, health and safety, FAQ’s for customers, manage phone calls and emails. Update relevant information on website.
- Training Services – Organise and facilitate training sessions, inclusive of General volunteer Induction, role specific training and coordinating relevant courses per individual. Organise the logistics, catering, attendance and staffing required.
- Roster – Roster the workforce by role and location. Manage shift changes. Work with each department to understand the roster requirements.
- Engagement – create and implement approved engagement initiatives for the event. The extent to volunteers are motivated to contributed to the organisation success and are willing to apply discretionary effort to accomplishing tasks important to the achievement of the organizational goals. Engagement > Workforce Satisfaction > Event Success.
- Operational – Manage the check in process on the day, including coordination of no-shows and latecomers. Ensure uniform, meals & drink check in area and bag drop facilities. Support roster changes.
- Post Event Thanks – organize a post event Thank You Event, provide Certificate of Appreciation. .
Volunteer Outsource – Complete
We can take away the hassle of employee volunteering programs and enable your focus on the technical, operational and management.
